Recently
some online newspapers had a field day publishing articles about
how some people of China中
国zhōng
guó behaved in IKEA 宜家yí jiā.
For example, the Chinese shoppers were reported to have sat back,
snuggled and slept in the furniture stores. (The article found in
the link
HEREis
just one of the many examples.)
Interestingly, if one had taken the initiative to Google and learn
about the strategies that IKEA had adopted, I would say that the
ones who laughs best (and last) would be IKEA themselves. For
IKEA, China is now its "fastest growing market followed by
Russia". In addition, to further quote Nicole
Webb in her article, "Why
Sleeping in Ikea Is Perfectly Acceptable, in China" (link
HERE)
:
"Ikea clearly knows which side its bread’s buttered on and
power napping remains part and parcel of the China Ikea
experience."
Nicole's article, in my humble opinion, is intelligent writing
born out of observation by being personally in China中
国zhōng
guó.)
What clever marketing adoption strategies I have learnt from this
episode of China-bashing. The Swedish company knew that they are
operating in a fast growing, smart and innovative market. And they
knew how to turn the idiosyncrasies of a culture into profit (here's
the link to a report regarding IKEA's profit in 2016 http://www.cityam.com/255186/ikea-reports-global-profit-up-20-per-cent-2016-growth-china).
As a final note, not only had IKEA stores turned into furniture
theme parks, some of their showrooms had become places for
couples to get married!
Who would make greater customers for IKEA than newly married
couples?
I would humbly argue that IKEA had them at "I do".